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Updating StudioSchool Pro 4 or 5 Using FileMaker Server 9-11
Click HERE for
updating StudioSchool Pro 5 on FileMaker Server 12 or 13
Click HERE for
updating StudioSchool Pro 3 on FileMaker Server 5.5
This page contains the procedures for installing an update
of StudioSchool Pro 5 in both Single
and Multi-User installations. (Click HERE for procedures
to upgrade from version 3 to version 4.)
For
those using FileMaker Server 9-11 in a Multi-User environment,
this operation
will need to be performed on the server machine and a copy of FileMaker
Pro v.9-11 must be installed and available on that machine.
Perform this update at a time when it will not be interrupted.
Do not do other work on the computer while the update is taking
place.
Multi-User Version running under FileMaker Server:
- Make sure that a copy of FileMaker Pro (v.9-11) with the proper
plug-ins is installed on the Server (see SSP installation instructions
for details if required).
- Open the FileMaker Server Admin Console using
either the shortcut left on the desktop during the original FileMaker
Server setup session or by opening a browser and entering http://localhost:16000 You will need to enter the FileMaker Admin username and password
that were entered when FileMaker Server was first installed on
this machine. Although the Admin Console can be opened remotely
in this case, you will need to do this on the server machine.
- Stop the "FileMaker Database Server" by clicking the Red button
in the upper left. If the Web Server is also running, you'll
need
to
stop that as well.
- Hide/Minimize the FileMaker Server Admin Console.
- Make sure you have the new StudioSchool Pro update available
on your desktop, but do not open or start it yet.
- On your hard drive, navigate to the location of your current
StudioSchool Pro 5 data files. One a Macintosh this will usually
be: Macintosh HD/Library/FileMaker Server/Data/Databases On Windows
this will usually be
c:\Program Files\FileMaker Server\Data\Databases
- Make sure you have a backup of your current SSP file folder.
- Double-click on the StudioSchoolPro.fp7 file to and enter the
username "update" and password "update".
This will put your current StudioSchool Pro 5 files into
a special
update
mode.
- If, necessary, decompress the update - a .zip archive. The
best and easiest way to extract a Zip archive on Windows
is by
Right-clicking
and
choosing "Extract All". Avoid double-clicking
as this can bring up a confusing WinZip window and result
you
the files being launched in Read Only mode.
- Open the unzipped folder containing the StudioSchool Pro 5
update and double-click on “StudioSchoolPro.fp7”.
- When prompted, again enter the username "update" and password "update". This will initiate the process of importing all your data into a new StudioSchool Pro file set.
- When you reach the dialog that asks if you are Updating or
a New User, click “Update”.
- A dialog will appear asking you to select your "current" StudioSchoolPro.fp7
file. Within that dialog
locate and select the StudioSchoolPro.fp7 file that contains
your data, usually in FileMaker Server -> Data -> Databases ->
StudioSchoolPro.fp7. (This is the same file that you just opened
using the special "update"
username and password).
- The updater will import all your current data into the updated
version of SSP. This may take a few minutes or much longer depending
on the number of records and the speed of the computer. Do not
interrupt the update or perform other activities on the
computer while the update is taking place.
- After the update has completed, Quit/Exit FileMaker Pro completely
and then open the updated version
directly in FileMaker
Pro
by
double-clicking on the StudioSchoolPro.fp7 file. Check
to make sure everything looks right and that the correct
new version number is visible Contacts (upper left). Then
Quit/Exit
FileMaker Pro.
- The next step is to move the updated files to where FileMaker
Server will recognize them. There are two ways to do this.
The first uses the FileMaker Admin Console to "Upload" the
files, the second involves manually moving the files to the correct
location. Method 1 is strongly recommended because the
Admin Console will perform an
integrity check on the files as they upload and will then automatically
open them.
- Method 1 - Using the Admin Console:
In the FileMaker Server Admin Console, click "Databases"
in the menu on the left. Select all SSP related database
files and
under the "Action" Menu, select "Close" and
click "Perform
Action".
The select "Remove" and click "Perform
Action again.
The files will be moved to a new folder
and no longer listed. Click the "Upload Database" in
either the Actions list or in the lower left.
In the Upload dialog, create a subfolder if you wish and
then select your new updated StudioSchool Pro files.These
include: StudioSchoolPro.fp7,
SSP_Reports.fp7 and SSP_Postcodes.fp7. A fourth file,
SSP_Web.fp7 may also be included.
Upload the files and
when asked, have
the Admin Console automatically open them.
When done,
the updated Database files should be listed under "Databases"
in the Admin Console and should all be marked as "Normal"
or "Open" and have checks in the "Pro" column.
- Method 2 - Manually placing the
files: In the location noted above - FileMaker
Server/Data/Databases - locate the old StudioSchool Pro
files. Remove them and archive (zip) them in your backups
area in case you need them for reference in the future
(we recommend putting them in a folder with the archive
date in the name). Place your new StudioSchool Pro files
into the same location. These include: StudioSchoolPro.fp7,
SSP_Reports.fp7 and SSP_Postcodes.fp7. A fourth file, SSP_Web.fp7
may also be included.
- In the Admin Console, restart the Database Server and if necessary
the Web Server using the green buttons in the upper left.
- On a separate workstation, use "Open Remote" (the
usual method) to test whether you can see and connect to the
new
updated file. if more than one StudioSchoolPro.fp7 file is present,
then you
have not properly removed the older SSP file set. Stop
FileMaker Server again using the Admin Console and then
locate and remove the
older files. Restart and check again.
- When StudioSchoolPro
opens, the version number
displayed
should be 4.00 or higher and a build number
in the form of “b397” or similar.
- Once again, make sure that you have archived or otherwise removed
the old version so there is no confusion as to which is the correct
copy of the StudioSchool Pro files. Trying to reconcile data
that has been entered into two separate copies of StudioSchool
Pro can be time consuming and expensive!
Single-User Version OR
Multi-User being not using FileMaker Server:
- Quit/Exit FileMaker Pro so that your current copy of SSP is
closed.
- Make sure you have a backup of your current SSP file folder.
- Double-click on the StudioSchoolPro.fp7 file to and enter the
username and password "Update". This will put your
current StudioSchool Pro files into a special update mode.
- If, necessary, decompress the update - a .zip archive. The
desktop is a good location to save it. The easiest way to extract
a Zip archive on Windows is by right-clicking and choosing "Extract
All", avoid double-clicking as this can bring up a confusing
WinZip window and result you the files being launched in Read
Only mode.
- Open the folder containing the StudioSchool Pro update and
double-click on “StudioSchoolPro.fp7”.
- When you reach the dialog that asks if you are Updating or
a New User, click “Update”.
- Follow the instructions to locate your "current" (old) StudioSchoolPro.fp7
file. This is the same one you just opened using the special "Update" username
and password.
- The updater will import all your old data into the updated
version. This may take a few minutes or much longer depending
on the number of records and the speed of the computer. Do not
interrupt the update or perform other activities on the computer
while the update is taking place.
- After the update has completed, Quit/Exit FileMaker Pro and
then open the updated version directly
in FileMaker Pro by double-clicking on the StudioSchoolPro.fp7
file. Check to make sure everything looks right and that the
correct new version number is visible Contacts (upper left).
Then Quit/Exit FileMaker Pro.
- If you have used a shortcut or alias to access SSP, be sure
to update or re-create it so that you launches the new update
rather than the older copy. A shortcut or alias can be made to
the “StudioSchoolPro.fp7” file.
- When StudioSchoolPro opens, the version number displayed should
be 4.00 or higher and may include a build number in the form
of “b397” or similar.
- Once again, make sure that you have archived or otherwise removed
the old version so there is no confusion as to which is the correct
copy of the StudioSchool Pro files. Trying to reconcile data
that has been entered into two separate copies of StudioSchool
Pro can be time consuming and expensive!
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